Shipping to Switzerland
We use DHL or die Post for domestic shippings. If the item is in stock, it will be shipped latest within 24 hours and reach you in about 24 hours. We offer free shipping for orders above CHF 50.00.

International Shippings
We are happy to serve happy customers from all over the world and we ship daily via DHL or Swiss Post. You will are informed about the Tracking Number as soon the package has been sent. Prices shown on the website are excluding 7.7% swiss VAT. Taxes of your country are applied directly by the carrier. We are happy to offer free free shipping worldwide for orders above CHF 1’000.00

We have a 30 days Return or Exchange Policy. If you are not happy with the item you have selected we will organize a pick up of the merchandise and refund within 7 days. Please make sure you return the product in perfect unused condition and with the complete packaging. We won’t be able to Refund you if the product is damaged or parts of the packaging, papers, instruction of use, warranty are missing.

Headquartered in Cleveland, Ohio, Faber-Castell USA is part of the Faber-Castell family of companies that was founded in Stein, Germany. Faber-Castell USA offers children and adults a wide array of quality-branded products with true points of difference through its “Companion for Life” Portfolio.