Shipping to Switzerland
We use DHL or Post for domestic shippings. If the item is in stock as shown on the product itself it will be shipped within 24 hours and it will take ca. 24 hours for the courier to deliver it.We are able to offer Free Shipping for our local customer.

International Shippings
We use DHL or Swiss Post for International Shippings. You will be informed about the Tracking Number once the package has been sent. Note that Taxes of your country will be applied directly by the carrier. We are happy to offer Worldwide Free Shipping for orders above CHF 500 _____

We have a 30 days Return or Exchange Policy. If you are not happy with the item you have selected we will organize a pick up of the merchandise and refund within 7 days. Please make sure you return the product in perfect unused condition and with the complete packaging. We won’t be able to Refund you if the product is damaged or parts of the packaging, papers, instruction of use, warranty are missing.

Graf von Faber-Castell is the manufacturer of writing instruments based in Nürnberg. We love that this company is family owned and more than 260 years old. The brand is known for their wooden classic line and also the very special limited editions entitled "Pen of the Year".